Job Title: Coordinator-Program            Job Family: Wellness

Position Summary:
Implement the YMCA’s designated program, supervise daily operations related to the program, provide support and guidance to coaches/staff, and ensure that the program achieves quality performance outcomes.

Essential Functions:
• Direct, supervise, and evaluate coaches/staff of the program.
• Organize coach/staff training(s), and support coaches in implementing the program.
• Monitor the quality of support that Coaches/staff provide to program participants.
• Recruit, screen and enroll eligible participants into the program.
• Organize master schedule of classes offered throughout the association.
• Engage marketing staff to ensure adequate publicity and marketing of the program.
• Provide class coverage if needed to prevent a cancelled class.
• Provide leadership to, and participate in, community events, YMCA campaigns, childcare professional development activities.
• Establish relationships with public health, physician, and payer communities and other referral networks to enhance awareness of and referrals to the program.
• Serve as a liaison, ambassador, and advocate for the program within public health, physician and payer communities.
• Respond to inquiries from the general public and members of the public health, physician and payer communities about the program.
• Serve as primary contact and participate in market launch activities.

YMCA Competencies:
Mission and Community Oriented: Accepts and demonstrates YMCA values. Works effectively with people of different backgrounds, abilities, opinions and perceptions. Demonstrates a desire to serve others and fulfill a community need. Recruits volunteers and builds effective, supportive working relationships with them.
People Oriented: Seeks first to understand the other’s point of view; remains calm in challenging situations. Builds rapport and relates well to others. Listens for understanding and meaning; speaks and writes effectively. Takes initiative in developing others. 
Results Oriented: Strives to meet or exceed goals and deliver a high value experience for members. Embraces new approaches and discovers ideas to create a better member experience. Makes sound judgments and transfers learning from one situation to another. Establishes goals, clarifies work, and participates in meetings.
Personal Development Oriented: Accurately assess personal feelings, strengths and limitations, and how they impact relationships. Pursues self-development that enhance job performance. Demonstrates an openness to change; seeks opportunities in the change process.
 
Qualifications: 
• Ability to effectively interact with coaches/staff and participants on a range of issues. 
• Ability to supervise, provide development opportunities, and evaluate staff. 
• Ability to provide administrative support and possess exceptional organizational skills. 
• Outstanding communication skills. 
• Foundations of Strength & Conditioning. 
• CPR/First Aid certified. 

Physical Demands: 
• The physical demands of this position are limited and, as such, reasonable accommodations may be made to enable individuals with physical disabilities to perform essential functions of this position.